Simple pricing that grows with you
No contracts. No surprises. Start free, upgrade when you need to.
starter — $29/month:
· unlimited active issues and known issues section
· email + slack notifications to keep your team and customers in the loop
· remove problems.dev branding from your status page
· up to 3 teammates with shared access
· customer problem reporting so you understand impact without tickets
enterprise — call us:
· everything in starter, plus unlimited teammates, custom domains, advanced integrations, and dedicated onboarding.
how we think about pricing:
· you shouldn't have to pay just to be honest with customers
· pricing should be predictable, not usage traps
· the value comes from clarity, not volume
if pricing ever feels confusing, that's a sign we should fix it.
frequently asked questions:
· do you charge per customer or per report?
no. we don't want teams to discourage customer feedback.
· can I switch plans later?
yes — upgrade or downgrade at any time.
· do you offer discounts for startups or open source?
yes. reach out and tell us about your team.